Customer Reviews
Southwest Plumbing takes pride in our customer service and satisfaction. We love it when we get reviews from existing clients that we can share with everyone. Please follow the links below to see what our clients have to say about our company and our technicians.
Yelp Rating
3.7 
Gym C.
2018-08-08 14:27:19
Very satisfied:Had a leak in a wall from a shower that was seaping into a hallway behind. Was referred to Southwest by another plumber.The people in the...
Doris C.
2018-11-01 06:15:05
I was 3000 miles away and had a serious water issue. They were the most patient and attentive you can be. They were on top of solving the problem and was...
Natalie C.
2019-02-11 14:51:29
I am very impressed with this company. We had a situation with which multiple things broke in the house, Southwest was amazingly patient and extremely...
Greg L.
2018-12-13 15:04:00
This is my second time using Southwest Plumbing, my first written review. I first hired Southwest Plumbing several months ago for a toilet installation...
Brett B.
2019-02-21 15:15:40
Matt came out and gave us a professional bid to replace old galvanized main water line, which was leaking at the meter. He then got the connection from our...
Lance E.
2019-02-21 15:13:45
Just had Zeek Stop by our property and perform some work... outstanding service professional who's knowledgeable in their trade and we were happy to have...
Brenda M.
2019-04-22 12:07:09
We just bought a vacation home in La Quinta and discovered several problems with the plumbing. We called Southwest Plumbing and Ginger couldn't have been...
Tricia W.
2019-05-16 17:34:03
They have a stellar reputation as the best in the valley and for good reason. These guys are experts and I trust all my plumbing needs to them.
Mike W.
2019-05-22 13:22:36
So is everyone knows I try to be as honest and reasonable as I can about the services that different companies provide. I know Southwest has been in the...
Kylie S.
2019-07-10 14:25:54
Absolutely above and beyond for the the customer service Zeke came in to help with a leak that we had and did amazing took his time and cleaned up after...
Real M.
2019-08-20 13:11:53
I call Southwest Plumbing this morning and the young guy show up at 11:18 am and was out before noon. Did a great job with my shower valve replacement....
Alex G.
2019-12-02 10:23:03
Very responsive, reasonable and professional. They were referred by my plumber who was out of town for the holiday week. Chris arrived within 2 hours of my...
Kevin K.
2020-05-07 15:17:22
Augie and the crew at Southwest Plumbing were EXCELLENT! Great customer service. Prompt in answering calls for service. Friendly and absolutely fantastic...
David P.
2020-07-11 21:33:54
Bought a new refrigerator, when being installed, the ice maker valve started to leak. Called on Southwest Plumbing for installation of a new valve on...
D. E.
2020-10-21 08:32:28
Augie has been great to deal with on the fire sprinkler side of the company. Great communication, attention to detail and he focused in on an item that...
Michelle R.
2021-01-08 11:10:07
Chris was wonderful!!! Showed up on time, wore a mask & was very professional!!! He solved my problem & I was put at ease!!! Thank you so much !! I would...
Jorge A.
2021-01-16 16:39:55
Had a leak at the property line and Lelton came out to take a look and assess if it was our issue or the city's to fix. He determined that it was within our...
Gary R.
2021-01-21 22:01:04
Took 3 visits - one at 5:30, quite long after the @12-4:00 "window" they gave me - but finally got it right. And they did not charge for their failed...
Gloria S.
2021-02-21 15:00:56
this company is exceptional, I am veryimpressed. They came out in October 2020to stop a leak in our casita toilet. 3 mos later started leaking again. This...
Ava R.
2021-03-05 14:17:00
I found Southwest had two courteous gentleman. The staff in the office this morning are helpful and caring. This company comes so highly recommended by me.
Katharine H.
2021-04-07 19:28:39
Everyone wore masks. They came when they said they would, they identified the problem, gave me an estimate (which I okayed) , ordered parts and then came...
terry r.
2021-06-07 11:19:12
Service was on time. The technician, Lelton, explained everything. Have used them twice now.
Ava R.
2021-08-30 15:01:44
My toilets were stopped up. I wish to thank them for getting them up and running. They showed up and found my problem is tree roots in the sewer line.
Brian S.
2021-11-10 07:58:38
Things worked out for the best. I'm always disappointed when I have expectations. I grateful things changed and we found that correct solution. Thank you.
John S.
2021-11-08 15:27:16
Talk about a company that goes the extra distance and you are talking about Southwest plumbing. We had a problem with a leaky shower system. Southwest did...
Chloe C.
2022-01-04 12:27:46
Came out same day and resolved the issues immediately. They were excellent over the phone and in person. Overall experience was amazing. Thank you!
Mario I. C.
2022-01-08 17:13:11
Doing the honey do list on the weekend I had a leak from under the sink with a new faucet. Water everywhere in the bathroom. I couldn't fix or stop the...
Edan D.
2022-01-21 10:54:14
I must start with Diana Santiago first. She went above and beyond. Not only is she professional, she definitely cares about the company and the clients...
Larry M.
2022-04-18 16:32:18
I broke the cold water connection to my shower valve while replacing the washer to stop it from dripping. There was a partial access panel in the wall...
Tom N.
2022-04-27 15:46:31
My first encounter with Southwest Plumbing was an emergency and WOW! I am a thrilled new customer. I woke up to find water on the living room floor and...
Ray B.
2022-05-05 12:56:54
I recently contacted Southwest plumbing regarding a leak coming from the bottom of my mobile home. They were able to send two technicians, Alverdo and Reid...
Dave A.
2022-06-02 12:25:40
Southwest was out to fix a second clogged drain in two weeks. The first repair was done by another company. Southwest's plumbers were courteous,...
John Jay C.
2022-07-26 17:17:36
I was referred to Southwest Plumbing this morning after finding a leak underneath our bathroom sink. I called when Southwest opened and spoke to Rachael...
Tommy R.
2022-08-12 08:28:42
Mark showed up early and quickly resolved the issue. He was first rate. I will use Southwest Plumbing from now on. Highly recommend them.
Sierra Z.
2022-12-27 16:00:05
What wonderful service! Raycheal helped us from start to finish. Got help out to us ASAP. Thank you for the quick, efficient service.
Matrissa C.
2023-01-13 14:35:16
James and Javier arrived on time and fixed my 2 small plumbing problems that I hadn't been able to do myself, even with You Tube! Very kind, polite young...
Rob F.
2023-04-27 12:07:26
Called at 8:00 to get drain unclogged. They showed up at 11:00 same day. Got the job done in no time. I give them AAA++++ proceed reasonably. Will keep them...
John S.
2023-06-16 10:05:32
Called this company up yesterday at 12 pm and they arrived same day within a few hours to fix a pipe from my water main to the house. They finished in under...
Shay B.
2023-06-20 15:42:48
This is at least the third time I've had to call these guys out and they've been great every time. Our plumber James was friendly, professional, and very...
Andy M.
2023-08-03 11:27:24
A leak developed in my master shower from the hand held sprayer to the extent that it filled up a large bucket in just a few hours. Called SWPlumbing and...
Andrew W.
2023-10-27 07:47:55
Great service and the staff strive to make things go on time. The reps for the company show respect and do not add unnecessary items.
Sarthi P.
2023-10-31 15:14:44
I decided to give them another chance. They cameOut the next day and fixed the issue at my apartment complex. I'm glad I gave them another opportunity.
David K.
2024-03-26 06:38:11
called left a message early hours. had a main line blockage as soon as they opened i got a call from a very nice lady named rachel told her what was going...
Chuck H.
2024-05-31 11:14:15
We called Southwest because they are always polite and know what they are doing in any plumbing problem. We have had them out for three different issues...
Robyn G.
2024-06-20 15:40:31
Southwest Plumbing thank you for sending Mickey and Raul who were very knowledgeable and respectful.Thanks to Valery and Rachel for expediting great...
Brandon I.
2024-07-15 23:35:01
Brandon came over today right on time and immediately assessed our leak. He promptly replaced a hose riser valve, waited for adhesive to set and checked his...
Diane O.
2024-09-26 19:51:15
We thought we needed to replace a commode in one of our bathrooms, but when Chandler showed up he was extremely knowledgeable and honest enough to show us...
Brian C.
2024-12-03 12:48:46
We had an emergency on a Sunday morning which required a plumber. We had a leak from the street water meter to our home which required water being turned...
Charlie A.
2024-11-30 10:50:05
We've been using Southwest for a number of years - too many to recall - we've lived in the desert for over 40 years! Southwest plumbing has always done...
Izu Bergmann D.
2019-01-18 09:55:31
Reliable, honest and gets the job done. Good response time and customer service. Ginger is amazing.
Terry W.
2020-01-02 11:23:17
Technician came out a few weeks ago to change an outside bib faucet for the hose, he was on time and did the job correctly. He even adjusted the water level...
Alice S.
2021-06-28 16:30:43
I had called on a Sunday after hours and left a message they called back the very next day and really wanted to help us out and we didn't need them any...
Karen M.
2023-01-11 10:28:43
I like Southwest Plumbing, had good work in the past, and heard good things about them. I felt I got the run around recently, scheduled a job, they came...
Ron G.
2023-03-17 10:36:53
I called Southwest on Thursday they showed up the next day on time. James was polite and personable and got right to work replacing the angle stops on an...
Monet A.
2024-03-29 09:51:41
I'm updating my previous one star review. Yesterday I was called by Southwest and offered a refund for the leak detection service after they read my Yelp...
Karen S.
2018-11-19 12:15:22
Southwest Plumbing.....awesome business!! Customer service is exceptional!! Repair people are wonderful!! Prices are fair and reasonable and stated up front...
A K.
2020-05-08 12:43:18
I called the company for 2 matters: replacing an old water regulator valve and installation of water shut off closer to the house. The technician forgot to...
K Y.
2021-02-06 16:17:56
At first I planned on giving SW Plumbing a rating of 1. The day they were scheduled to arrive, they no showed. Even after I called and they told me a tech...
Facebook Rating
4.2 Chidi G. Omereji
2023-11-04T12:53:13+0000
No doubt about Mrs Rachael Raschke the best among all account manager I swear to tell the whole world about her, so why don't you invest with her she's trusted and fast I never believed If I trade with $1,000 I will have profit of $12,000 in 7 working days you are indeed the greatest woman ever God bless you ma'am I will tell all my friends and family to trade with you, you put smile on my face You can reach her via Email:rachaelraschke397@gmail.comWhatsApp +1 (901) 560-9698
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Google Rating
3.7 
jenika mao
01:18 19 May 20
I accidentally clogged our sink and didn't expect Southwest Plumbing to be available in such short notice but they were! Greg and Luis were amazing to work with! Quick, respectful, and knowledgeable.
Manuel Moran
20:14 30 Apr 19
Have used them several times in detecting and repairing underground leaks. Very hard working crew, worked through the night until repairs were completed at 5:00 AM. Very happy with their service.
Mark Bustos
16:46 05 Apr 18
Johnny was terrific called at 8 AM had tech at my house at 9AM !! Great job!!
Adam Clarke
21:26 26 Oct 16
We had a great experience with this company. As a property management company sometimes it is difficult to authorize service call for unknown repairs, but after two other companies stated that the water heater needed to be replaced we called Southwest Plumbing who was able to repair the hot water heater and get a warranty call for the parts necessary.read more
Bruce Kaechele
21:56 18 Jul 16
I had a semi-urgent situation in Cathedral City and I called at 11 am - they had someone there by 1 PM. He did a quick fix, had everything in the truck to repair the problem, and we were back in operation within 1 hour - pretty happy! Fair price and great service - good combination.read more
Bob Hurlbert
18:39 25 Jan 16
25 Jan 16 - On Sunday, the 15th, we had a plugged master bath toilet. I attempted to clear it several times with a plunger. Didn't work. I called a few plumbing companies on Sunday. Too costly, or their schedule was full until later in the week. I waited until Monday, and I called a couple local plumbing companies in our area. Southwest Plumbing had been recommended (on Sunday) by a representative of another company. Southwest's receptionist (Maritza) was very courteous, helpful, and informative. Everything explained about cost, cost additions if necessary, etc. Zeke, the plumber, arrived quickly, did the clearing with a "toilet snake" device within 15 minutes, and was very informative. I asked him about a different problem, and he checked the house water pressure. It is at the correct reading, so the problem is resolved in my mind.Zeke is knowledgeable and efficient. The company is fortunate to have someone of that caliber.I will recommend Southwest Plumbing to any who ask about the same problem we underwent with the toilet.read more
